Instantly modernize your business with natural language search built for the age of AI.
Google takes data from a knowledge graph, FAQs, and organic links (documents) to provide an ideal user experience. Yext Answers takes the exact same approach. See how our results compare to a search on Google
Create a search experience from scratch with a point-and-click interface. Discover previously unimplemented features and understand what’s fully possible with Yext.
On average, Answers powers a 36% higher website conversion rate compared to legacy keyword-based search providers.
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"143 Character Limit. Optimized Knowledge Answers Accurate Answers Knowledge Synonyms Consumer Unbranded Optimized Attributes No Indexing Answers Online"
Create a search experience from scratch with a point-and-click interface. Discover previously unimplemented features and understand what’s fully possible with Yext.
Create a search experience from scratch with a point-and-click interface. Discover previously unimplemented features and understand what’s fully possible with Yext.
On average, Answers powers a 36% higher website conversion rate compared to legacy keyword-based search providers.
Answers uses Named Entity Recognition - based on Google’s open source machine learning framework BERT - to detect potential filters and show structured results from a Knowledge Graph. This works great for structured entities like products, events, and jobs.
FAQ data is more loosely structured than location or product data, but it contains rich information. Answers uses Semantic Text Search for FAQs. Instead of relying on keywords, we embed both search queries and FAQs in vector space and use an algorithm to determine the most relevant FAQs — no synonyms required!
Soon, Yext Answers will be able to search unstructured data to identify the most relevant documents. With our NLP-based search, you can crawl, index, and search through PDFs, spreadsheets, word documents, and presentations, and extract relevant snippets that answer the query posed.
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Learn more about how answering customer questions can drive conversion, lower operational costs, and unlock new customer
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